Important information before your arrival at one of our Residences.

Your journey is about to begin, so let us help you with the essentials. Below you will find some important information to read before your arrival.


Check-in | 2 pm – 8 pm

There is no reception at the apartment. However, we consider it as very important to welcome you there at your preferred time. Please call us on +31 (0)20 308 0295 15 minutes before your arrival, so we can head over to the apartment and check you in. Arriving before our after our check-in time? Please let us know in advance, so we can see if there are any possibilities.

Note: there is a cash fee of € 25,- if you arrive after 8 pm and a cash fee of € 50,- if you arrive after midnight. Please take this cash fee with you to the check-in.



We do not have a luggage storage at the apartments. Storing your luggage before or after your stay can be easily done in the dedicated areas on Amsterdam Central Station.



Stay-over cleans are done once every 8 days. Please tell us your preferred cleaning day in advance, so we can arrange this for you. If you wish to receive an extra cleaning or extra trowels, you can request this via +31 (0)20 308 0295 or

Useful information during your stay

In your living room, you can find an apartment book with all the  information about both your den and about the touristic insights in the city. Think of information such as the Wi-i code, manuals, safety rules, the nearest supermarket, bike rental and public transportation. We also provide you with a nice city map of Amsterdam.

Travel directions

Taxi | If you need a taxi, we would like to recommend our preferred (and sustainable) partner Taxi Electric, who can be reached 24/7 at +31 (0)88 100 4444.
Car | Parking is quite expensive in Amsterdam (+/- € 7,50 per hour). For this reason, we recommend you to park at the Park and Ride RAI. From here, you can take the tram. The costs are 8 euros for 24 hours. For directions by car, click here to plan your route.
Public transportation | You can plan the best and quickest way with the public transportation here. 

We are here to help!

Do you have any questions, need any help with arranging something special or would you just like some local tips? We are here to help you! Reach out to us by calling or WhatsApp +31 (0)20 308 0295 or
See you soon!
The Cityden Team

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